WhatsDesk chat interface with real-time audio transcription and AI analysis

AI-Powered Audio Transcription

Transform voice messages into text instantly with advanced AI technology. Our system automatically transcribes audio messages with 98% accuracy, detects customer emotions, and provides sentiment analysis to help your team respond more effectively.

WhatsDesk video chat interface with screen sharing and multimedia support

Video Support & Screen Sharing

Provide visual support with HD video calls and screen sharing for complex technical issues. Enable face-to-face interactions with customers and record sessions for training purposes while creating video responses customers can watch anytime.

WhatsDesk email configuration interface showing incoming and outgoing email settings with language translation options

Seamless Email Integration

Unify all customer communications across email, chat, and social media in one dashboard. Connect your existing email systems with smart routing that ensures messages reach the right team member instantly, streamlining your support workflow.

WhatsDesk language settings panel supporting multiple international languages

Multi-Language Support

Serve customers worldwide with real-time translation in 50+ languages. Break down language barriers with instant translation capabilities that automatically detect customer language and provide real-time translation for your support team.

WhatsDesk analytics dashboard showing ticket counts and audio video usage metrics

Advanced Analytics & Reporting

Make data-driven decisions with comprehensive analytics and performance insights. Track team performance, customer satisfaction, response times, and resolution rates to get actionable insights that optimize your support operations.